Tech support & administration

An external IT department that responds faster than an in-house admin: first response within 15 minutes, 94% of requests resolved on the first call.

We serve you by phone, email, Service Desk or on-site — in Ukraine and abroad, to international quality standards.

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What the service includes

tech support on-site and remotely

workstations, network and server equipment

server and client OS, clouds: Azure, Amazon, OVH, Office365

diagnostics, repair, components and preventive visits

analog, digital and IP PBX, structured cabling of any complexity

selecting optimal data hosting in Ukraine and abroad

An SLA with measurable quality metrics — not promises

Service Desk: every request is logged and under control

Flexible format: full outsourcing or part of your IT team

Transparent budget and monthly reporting on services delivered

Confidentiality guaranteed — we sign an NDA

Tell us about your task — we'll suggest where to start and estimate the budget.